Description Position Summary India Advertisement is seeking an experienced and dynamic L5 Billing & Accounts Manager to lead and manage end-to-end billing and accounts operations within our Business Operations function. The ideal candidate will bring deep expertise across the Order-to-Cash (O2C) and Accounts Payable (P2P) cycles, combined with strong people management capabilities and a passion for operational excellence. Key Responsibilities Operations Management ? O2C Ownership - spans order management, billing, invoicing and limited knowledge on collections, cash application. Reconciliation with specific operational expectations at each stage is mandate. ? GL & Accounting Understanding - covers Chart of Accounts knowledge, journal entry flows, accounting standards (GST/VAT/IMS), financial close support, and cross-functional financial acumen. ? Audit leadership - leading walkthroughs with external auditors during statutory, SOX, and internal audits ? Audit readiness - preparing documentation, control matrices, and proactively remediating gaps ? Upstream team collaboration - working with Sales Ops, Order Management, Product, to resolve discrepancies and ensuring billing terms and pricing are accurately translated into invoicing ? Feedback loops - sharing payment behavior trends and credit risk insights back to Sales for better deal structuring ? New product launches - collaborating cross-functionally to define billing models and system configurations ? Oversee Accounts Payable processes including invoice processing, vendor payments, reconciliations, and aging management ? Drive process standardization, automation, and continuous improvement initiatives across billing and accounts functions ? Ensure accuracy and timeliness of billing cycles, revenue recognition, and financial close activities along with month end & quarter end close. ? Manage escalations and resolve complex billing/payment discrepancies People Management & Leadership ? Lead, mentor, and develop a team of billing professionals across multiple levels ? Drive performance management, goal setting, and career development for direct and indirect reports ? Foster a culture of accountability, collaboration, and continuous learning ? Manage workforce planning, hiring, onboarding, and retention strategies ? Build and maintain a high-performing team with solid succession planning Stakeholder Management & Strategy ? Partner with Finance, Revenue Accounting, Treasury, Sales,



and Product teams to align billing operations with business objectives ? Provide insights and reporting on AR/AP health, DSO trends, aging analysis, and cash flow forecasting ? Support audit and compliance requirements related to billing and accounts ? Drive strategic initiatives such as system migrations, ERP implementations, and process re-engineering ? Present operational metrics and business reviews to senior leadership Required Qualifications ? Experience: 10+ years of progressive experience in Billing, Accounts Receivable, Accounts Payable, or Order-to-Cash operations ? People Management: Proven track record of managing teams of 15+ members, including team leads and individual contributors ? Domain Expertise: End-to-end understanding of Order-to-Cash (O2C) cycle - from order entry, billing, invoicing, collections, cash application, to reconciliation ? Payables Knowledge: Strong working knowledge of Accounts Payable / Procure-to-Pay (P2P) processes including vendor management, payment processing, and three-way matching ? Education: Bachelor's degree in finance, Accounting, Commerce, or Business Administration (MBA/CA/CPA preferred) ? Communication skills - translating complex financial information for diverse audiences (technical and non-technical) Preferred Qualifications ? Experience working in shared services, BPO, or global business operations environments ? Hands-on experience with excels and drive AI related process improvements ? Knowledge of revenue recognition standards ? Experience with process automation tools (RPA, workflow automation) ? Six Sigma / Lean certification or equivalent process improvement expertise ? Experience managing geographically distributed or multi-regional teams Key Competencies 1. Operational Excellence: Drives efficiency, accuracy, and scalability in billing and accounts processes 2. Leadership & People Development: Builds high-performing teams; coaches and develops talent at all levels 3. Analytical Thinking: Uses data and metrics to drive decisions, identify trends, and solve problems 4. Stakeholder Influence: Effectively communicates and collaborates across functions and leadership levels 5. Change Management:



Leads transformation initiatives and adapts to evolving business needs 6. Customer Centricity: Ensures billing processes support positive customer and vendor experiences Performance Metrics ? DSO (Days Sales Outstanding) improvement and maintenance within targets ? Billing accuracy rate ? Team productivity and SLA adherence ? Employee engagement and retention scores ? Successful delivery of process improvement projects Level Expectations (L5) ? Operates with significant autonomy and owns outcomes for the billing and account function ? Influences cross-functional strategy and contributes to organizational planning ? Manages ambiguity and makes sound decisions with incomplete information ? Demonstrates thought leadership in O2C/P2P domain Basic Qualifications - 10+ years of Accounts Receivable or Account Payable experience - ? People Management: Proven track record of managing teams of 15+ members, including team leads and individual contributors - ? Domain Expertise: End-to-end understanding of Order-to-Cash (O2C) cycle - from order entry, billing, invoicing, collections, cash application, to reconciliation - ? Payables Knowledge: Strong working knowledge of Accounts Payable / Procure-to-Pay (P2P) processes including vendor management, payment processing, and three-way matching - ? Education: Bachelor's degree in finance, Accounting, Commerce, or Business Administration (MBA/CA/CPA preferred) - ? Communication skills - translating complex financial information for diverse audiences (technical and non-technical) Preferred Qualifications - Experience in creating process improvements with automation and analysis, or experience performing ad hoc analysis using advanced Excel - ? Experience working in shared services, BPO, or global business operations environments - ? Knowledge of revenue recognition standards - ? Experience with process automation tools (RPA, workflow automation) - ? Six Sigma / Lean certification or equivalent process improvement expertise - ? Experience managing geographically distributed or multi-regional teams Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

📌 FinOps Manager II - AR, India Advertising Collection (Bengaluru)
🏢 Amazon
📍 Bengaluru