**Roles & Responsibilities:** + Preparation of Rack elevation for recent device installation. + Must have strong knowledge of HP ProLiantBlade, Oracle and Dell PowerEdge servers. + Sound knowledge of general Health & Safety of devices in Data Centre. + Governance for the rack & stack, power & Cable connectivity for Server / network equipment. + Overview of hardware and Data Centre activity. + Review for Hardware Failures Trend Analysis, Hardware Uptime report. + Complete device inventory management for DATA CENTRE. + Understanding of Data Centre environment (Power, Cooling, Security, Processes ETC.) + Vendor / OEM coordination for Network / Server equipment. + Device movement, redeployment of the assets and disposal of EOL assets. + Understanding of LTO media, tape library, media backup and restore. + Tickets / SLA management. + Overview of hardware and tech room activity + Review for Hardware Failures Trend Analysis + Power Load & Consumption Details + Vendor coordination for Network and Fiber Cabling for Tech rooms + Device movement, redeployment of the assets and disposal of EOL assets + Understanding for LTO media,



tape library, media backup and restore. + Inventory management. + Hands-on experience to configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS). + Hands-on experience with monitoring, network diagnostic and network analytics tools + Should have good technical troubleshooting skills to resolve issues. + Understanding of the OSI or TCP/IP model and routing protocols. + Understanding of **Requirements:** + Bachelor's degree from an authorized university. + Relevant server certification will be an added advantage. + Minimum 2-3yrs of exp for L1 position and 3-5yrs of exp for L2 position. + Good communication skills, both written and verbal + Basic understanding of ITIL Framework is a must (SLA, CHG, Problem, and incident mgmt.) + Knowledge on ticketing tool preferrable ServiceNow. + Willingness to work in rotational shifts 24*7 environment. + Travel including overnight domestic may be required

📌 Field Tech Analyst (Pune)
🏢 NTT America
📍 Pune