Job Description We are seeking a Lead Integration & Observability Specialist to design, implement, and lead enterprise observability and reliability solutions, while supporting cloud-based integration platforms on AWS/Azure. The role focuses on monitoring, automation, and operational readiness of applications, APIs, data pipelines, and messaging systems. This is a hands-on technical leadership role with mentoring and solution ownership responsibilities. The working environment includes Windows-based servers and .NET-based applications. Prior experience in Windows/.NET environments is preferred but not mandatory. The candidate should be a fast learner and willing to work across different technologies, platforms, and application environments. Key Responsibilities - Lead the implementation of enterprise observability for applications, APIs, services, batch jobs, and data pipelines. - Design and standardize monitoring, alerting, logging, metrics, and health checks across distributed systems. - Integrate observability platforms with incident management and automation tools to support proactive issue detection and remediation. - Support reliability and availability of integration platforms built on AWS/Azure. - Perform advanced troubleshooting using logs, metrics, and traces to resolve production issues. - Define operational readiness standards and non-functional requirements. - Mentor engineers on observability best practices and platform usage. - Collaborate with product, support, and operations teams to improve service stability and delivery.



- Work across different application environments, including Windows servers, .NET applications, cloud platforms, and integration/messaging systems. Required Skills Mandatory - 7+ years of overall IT experience. - 5+ years of relevant experience in Observability / Monitoring / Reliability Engineering. - Strong hands-on experience with enterprise observability tools, such as IBM Instana, Dynatrace, AppDynamics, Prometheus, or Grafana. - Expertise in monitoring and alerting design. - Log management and analysis. - Metrics and distributed tracing. - Health checks and SLO/SLI concepts. - Experience monitoring AWS/Azure workloads. - Solid troubleshooting and incident analysis skills. - Experience defining operational and non-functional requirements. - Technical leadership and mentoring experience. - Automation and ITSM integration, including ServiceNow workflows and incident automation. - CI/CD and release management exposure. - Cloud integration and messaging exposure. Preferred / Positive-to-Have Skills - Experience working in Windows server environments. - Experience supporting or monitoring .NET-based applications, IIS, Windows services, or related Microsoft technology platforms. - Ability to quickly learn and adapt to new tools, platforms, and application environments. - Willingness to work across various technology stacks, including Windows/.NET, cloud platforms, integration tools, messaging systems, and observability platforms. - Exposure to enterprise production support, application reliability, and operational readiness practices.

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