At U.S. Bancorp India, we're on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn current skills and discover what you excel at-all from Day One. **Job Description** We are seeking an experienced **Senior Product Manager** with a strong background in **digital transformation, Product Lifecycle Management (PLM), Go-to-Market (GTM) strategy, and stakeholder management** . The ideal candidate will possess deep expertise in **Salesforce Service Cloud, Unified Cloud, and Data Cloud/Data 360** , along with exceptional product management skills and hands-on experience with **Atlassian tools (Jira, Confluence, etc.)** . This role requires a strategic product leader who can collaborate across business, engineering, design, and operations teams to deliver scalable, innovative, and customer-centric solutions. The candidate should be comfortable driving product roadmaps, managing backlogs, defining requirements, and translating business objectives into successful product outcomes. **Key Responsibilities** + Define and execute product vision, strategy, and roadmap aligned with organizational goals. + Drive product lifecycle management from ideation through launch and continuous improvement. + Lead business case development, market analysis, and product prioritization decisions. + Identify opportunities for transformation initiatives that improve learner/customer experiences and business outcomes. + Support product portfolio planning and roadmap execution across multiple teams. + Collaborate closely with engineering, architecture, design, and operations teams to deliver scalable and extensible software solutions. + Translate business requirements, user needs,



and technology capabilities into detailed product specifications, epics, features, and user stories. + Define objective requirements, measurable success criteria, and acceptance criteria for development and QA teams. + Ensure timely delivery of product features while maintaining product quality and business value. + Drive Agile product management practices and serve as Product Owner where required. + Own and manage product backlogs using Jira and Confluence. + Prioritize features, technical debt reduction, platform resiliency improvements, and enhancement requests. + Facilitate Agile ceremonies including sprint planning, backlog grooming, reviews, and retrospectives. + Monitor and report product performance metrics and adoption trends. + Partner with business stakeholders, engineering, design, operations, and leadership teams to align priorities and objectives. + Effectively communicate product strategy, roadmaps, progress, risks, and outcomes to executives and stakeholders. + Manage competing priorities while balancing customer needs, business objectives, and technical constraints. + Build strong relationships across internal and external stakeholder groups. + Evaluate external partnerships, vendor solutions, and licensing opportunities. + Conduct competitive analysis and maintain deep market awareness. + Lead beta programs, pilot initiatives, and customer validation activities to gather feedback and optimize product offerings. **Required Qualifications** + Bachelor's degree in Business, Computer Science,



Information Systems, Engineering, or related field. + **10+ years of experience** in Product Management, Product Ownership, Solutions Architecture, or related roles. + Strong experience with **Atlassian products** including: Jira, Confluence, Agile project management tools. + Minimum **2-3 years of hands-on experience within the Salesforce ecosystem as a Product Manager** . (Salesforce Service Cloud, Salesforce Data Cloud / Data 360, Unified Cloud platforms, Customer Service Transformation solutions, CRM and Customer Experience platforms) + Experience working in large-scale enterprise transformation programs. + Experience integrating Salesforce platforms with enterprise systems. + Knowledge of customer data platforms (CDP), analytics, and cloud-based architectures. + Salesforce certifications are highly desirable. **Technical Fluency** + Ability to understand, discuss, and challenge architectural designs, technical trade-offs, and solution approaches. + Strong understanding of software development lifecycle (SDLC), cloud platforms, integration patterns, APIs, and data architecture. + Strong analytical thinking and decision-making skills. Ability to assess risks, dependencies, and business impacts effectively. + Data-driven approach to product performance measurement and continuous improvement. **Work Mode:** 5 Days in Office **Shift Timing:** 11 AM to 8 PM **Location** : Chennai If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) . **Posting may be closed earlier due to high volume of applicants.** This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.

📌 Product Manager (Chennai)
🏢 U.S. Bank
📍 Chennai