The Senior KYC Quality Reviewer is an intermediate level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi. **Responsibilities:** + Conduct end-to-end quality and post-approval reviews of KYC records across all client types, ensuring compliance with regulatory and internal standards. + Review submissions completed across global hubs and perform quality checks on reviews conducted by other reviewers. + Identify, document, and report quality deficiencies, control gaps, and emerging risks in a timely manner. + Act as the primary point of contact and SME for assigned regions, providing guidance to stakeholders and operational teams. + Engage with Operations, Compliance, Risk & Controls, and senior management to ensure effective communication and timely remediation of issues. + Perform root cause analysis to identify recurring defects, trends, and process weaknesses, and recommend corrective actions. + Lead and track continuous improvement, remediation, and departmental initiatives, measuring effectiveness and reporting outcomes. + Produce quality, exception management, and MIS reporting, providing insights on quality performance and key risk indicators. + Manage project-related activities, including planning, risk assessment, governance updates, and stakeholder communications. + Exercise independent judgment and decision-making while promoting a strong risk and control culture, escalating issues transparently and safeguarding the firm's reputation, clients, and assets.



? **Qualifications:** + 5-8 years of experience **Education:** + Bachelor's degree/University degree or equivalent experience ------------------------------------------------------ **Job Family Group:** Operations - Services ------------------------------------------------------ **Job Family:** Business KYC ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Most Relevant Skills** Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi's_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal chance and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

📌 Assistant Vice President, Senior KYC Quality Reviewer (Mumbai)
🏢 Citigroup
📍 Mumbai