**Job Summary** We are seeking a skilled SME-General Operations professional with 3 to 7 years of experience to join our team. The ideal candidate will possess strong technical skills in MS Excel and MS Office with a preference for those with domain experience in Cards and Payments. This hybrid role requires a proactive approach to streamline operations and enhance efficiency contributing to our companys success and societal impact. **Responsibilities** + Oversee daily operations to ensure smooth and efficient processes. + Provide expert guidance on the use of MS Excel and MS Office to optimize workflow. + Analyze operational data to identify areas for improvement and implement solutions. + Collaborate with cross-functional teams to enhance operational strategies. + Develop and maintain comprehensive documentation for operational procedures. + Ensure compliance with industry standards and company policies. + Monitor performance metrics to assess the effectiveness of operational initiatives. + Facilitate training sessions to upskill team members in technical competencies. + Coordinate with stakeholders to align operational goals with business objectives. + Implement best practices in operations to drive productivity and quality.



+ Support the development of innovative solutions to operational challenges. + Contribute to the continuous improvement of operational processes. + Engage in problem-solving to address operational issues promptly. **Qualifications** + Demonstrate proficiency in MS Excel and MS Office to manage complex data efficiently. + Exhibit strong analytical skills to interpret operational data and drive improvements. + Possess excellent communication skills to collaborate effectively with teams. + Show adaptability in a hybrid work model to maintain productivity. + Display a keen understanding of Cards and Payments domain as a nice-to-have skill. + Prioritize tasks effectively to meet deadlines and achieve operational goals. + Maintain a proactive approach to identify and address potential operational risks. Cognizant is an equal prospect employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

📌 SME-General Operations (Pune)
🏢 Cognizant
📍 Pune