Roles and Responsibility
Handle customer inquiries and resolve issues professionally.
Provide exceptional customer service through various channels.
Develop and maintain robust relationships with customers to ensure satisfaction.
Collaborate with internal teams to resolve complaints and concerns.
Analyze customer feedback to improve services.
Identify prospects to upsell and cross-sell products or services.
Job Requirements
Excellent communication and interpersonal skills.
Ability to work in a team environment and adapt to changes.
Solid problem-solving and analytical skills.
Proficient in using CRM software and other relevant tools.
Ability to handle multiple tasks and prioritize responsibilities.
Strong attention to detail and organizational skills.
📌 Customer Relations Executive Malad
🏢 TP
📍 Malad
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