Roles and Responsibility
Handle customer inquiries and resolve issues professionally.
Provide exceptional customer service and ensure satisfaction.
Develop and maintain robust relationships with customers.
Collaborate with internal teams to improve overall customer experience.
Identify and escalate complex issues to senior management.
Analyze customer feedback and suggest improvements.
Job Requirements
Graduate degree required, preferably B2.
Excellent language proficiency is mandatory.
Strong communication and interpersonal skills are essential.
Ability to work in a fast-paced workplace and meet targets.
Experience in CRM or IT-enabled services is preferred.
Robust problem-solving skills and attention to detail are necessary.
📌 Customer Relations Executive Malad
🏢 TP
📍 Malad
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