Roles and Responsibility
Handle customer inquiries and resolve issues professionally.
Provide exceptional customer service and ensure satisfaction.
Collaborate with internal teams to enhance customer experience.
Develop and maintain solid relationships with customers.
Identify and escalate potential issues to senior management.
Meet or exceed performance targets and quality standards.
Job Requirements
Graduate degree required, preferably B2.
Excellent language proficiency is mandatory.
Strong communication and interpersonal skills essential.
Ability to work in a quick-paced setting and meet deadlines.
Proficient in using CRM software and technology.
Strong problem-solving and analytical skills necessary.
📌 Customer Relations Executive Malad
🏢 TP
📍 Malad
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