Roles and Responsibility
Handle customer inquiries and resolve issues professionally.
Provide exceptional customer service through voice support.
Collaborate with internal teams to enhance customer experience.
Develop and maintain thorough knowledge of products and services.
Meet performance targets and quality standards.
Continuously improve communication skills and knowledge.
Job Requirements
Excellent language proficiency, particularly in B2.
Ability to work in a fast-paced setting and handle multiple interactions simultaneously.
Solid problem-solving skills and attention to detail.
Effective teamwork and collaboration skills.
Adaptability to changing situations and priorities.
Robust analytical and critical thinking skills.
A graduate or undergraduate degree is required.
📌 Voice Support Executive Malad
🏢 TP
📍 Malad
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