Roles and Responsibility
Provide excellent customer service through chat support, resolving queries and concerns professionally.
Utilize strong communication skills to engage with customers, addressing their needs and providing timely solutions.
Collaborate with internal teams to resolve complex issues, ensuring seamless customer experiences.
Develop and maintain thorough knowledge of products and services to provide accurate information to customers.
Identify opportunities to upsell and cross-sell products or services based on customer needs.
Maintain high levels of productivity, meeting performance targets while maintaining quality standards.

Job Requirements
Strong language proficiency is required, with excellent written communication skills.




Ability to work in a rapid-paced workplace, handling multiple chats simultaneously with attention to detail.
Basic computer skills, including proficiency in Microsoft Office applications.
Strong problem-solving skills, with the ability to think critically and creatively.
Excellent time management skills, prioritizing tasks and managing workload effectively.
Ability to adapt to changing situations, remaining calm and professional under pressure.
Undergraduate degree.
Competitive salary and advantages will be offered to the right candidate.

📌 Chat Support Executive Mansarovar (Mapang Yongcuo)
🏢 TP
📍 Mapang Yongcuo