" : "Soft Skills

Excellent communication skills in English and Hindi (mandatory).

Robust empathy and patience while handling customers.

Excellent problem-solving and decision-making skills.

Active listening with a customer-first approach.

Valuable time management and multitasking abilities.

Ability to collaborate effectively with cross-functional teams.

Technical Skills

Experience with CRM tools such as Salesforce, Zoho Desk, Freshdesk, or similar (preferred for experienced candidates).

Familiarity with ticketing systems and customer support platforms.

Experience handling customer interactions via calls, emails, and live chat.

Good knowledge of MS Excel, Word, PowerPoint, Google Sheets, and Google Workspace.

Ability to maintain accurate customer records and generate reports.

Eligibility

Bachelors degree in any discipline.





1 4 years of experience in Customer Support, Customer Service, BPO, or Voice Process.

Freshers with excellent communication skills can also apply.

Immediate joiners are preferred.

Preferred Qualifications

Prior experience in voice or blended customer support.

Ability to work in a quick-paced setting.

Robust attention to detail and customer satisfaction mindset.

" , "

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Support Semi Voice Process Professional Karnataka (India)
🏢 Awign Enterprises
📍 India