The incumbent would be part of System Support and Projects team and shall be responsible for following:
Manage multiple markets and systems on Production Support process in JAPA /EMEA & US LAC
Manage and deliver on multiple small projects basis customer and organization requirement.
Support projects involving recent product development, system upgrades and platform changes.
Customer, Technology, third party Partner engagement and relationship management.
Problem solving and designing solutions for gaps/issues in process
Support driving standardization, improvement, re-engineering / cost effectiveness initiatives through process improvement suggestions
Work in diverse challenging setting and offer consultation and solutions.
Support change management initiatives, system upgrades and implementations.
Adherence to Controls and compliance as per company policy and norms
📌 Assistant Manager Gurugram
🏢 EXL
📍 Gurugram
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