**Salesforce Agentforce Developer** **Offshore** ### Responsibilities: ? Design, develop, test, and deploy AI-powered solutions using Salesforce Agentforce and Einstein AI capabilities. ? Configure and implement Agentforce agents, topics, actions, prompts, and conversation flows to automate business processes and enhance user experiences. ? Develop and maintain Apex classes, Lightning Web Components (LWC), Flows, and integrations to support Agentforce implementations. ? Collaborate with business stakeholders to translate requirements and user stories into scalable Agentforce and Salesforce solutions. ? Configure Prompt Builder, Agent Builder, Copilot Actions, Data Cloud integrations, and AI-driven workflows based on business needs. ? Integrate Agentforce with Salesforce Sales Cloud, Service Cloud, Experience Cloud, and third-party applications. ? Ensure security, governance, and compliance standards are followed while implementing AI-powered solutions. ? Perform unit testing, system testing, deployment, and documentation for Agentforce implementations. ? Monitor Agentforce performance, troubleshoot issues, and optimize AI responses and automation processes. ? Update Project Managers on development progress, risks, dependencies, and roadblocks impacting project timelines. ? Participate in Agile ceremonies, client discussions, solution design sessions, and status meetings. --- ### Qualifications: #### Required Skills / Qualifications: ? 3+ years of experience in Salesforce development and implementation projects.



? Experience working on at least 2-3 end-to-end Salesforce projects in a developer role. ? Salesforce Platform Developer I Certification. ? Hands-on experience with Salesforce Agentforce, Einstein AI, Prompt Builder, Agent Builder, and Copilot capabilities. ? Strong experience in Apex, Lightning Web Components (LWC), Flows, Visualforce, Triggers, and Salesforce security model. ? Experience building custom actions, prompts, automation workflows, and AI-powered business processes within Salesforce. ? Knowledge of Salesforce integrations using REST APIs, Platform Events, and external services. ? Understanding of Data Cloud, CRM data models, and AI-driven customer engagement solutions. --- ### Preferred: ? Salesforce AI Specialist Certification and/or Agentforce Specialist Certification. ? Salesforce Platform App Builder or Platform Developer II Certification. ? Experience with Salesforce Data Cloud and Einstein GPT implementations. ? Prior experience working in Agile/Scrum development environments. ? Knowledge of Sales Cloud, Service Cloud, Experience Cloud, and Omni-Channel solutions. ? Experience with Prompt Engineering and Generative AI concepts. ? Knowledge of Reports & Dashboards, SOQL & SOSL. ? Experience with CI/CD, DevOps Center, Git, and Salesforce deployment tools. ? Robust understanding of Profiles, Roles, Permission Sets, Sharing Rules, and Security Best Practices. ? Experience with data migration and large-scale Salesforce implementations.

📌 Agentforce Developer (Pune)
🏢 NTT America
📍 Pune