*Salesforce Agentforce Technical Lead** **Offshore** ### Responsibilities: ? Lead the design, architecture, development, and deployment of Salesforce Agentforce and AI-powered solutions across enterprise implementations. ? Drive solution architecture for Agentforce, Einstein AI, Prompt Builder, Agent Builder, Data Cloud, and Salesforce platform capabilities. ? Collaborate with business stakeholders, solution architects, and product owners to gather requirements and translate them into scalable technical solutions. ? Provide technical leadership and guidance to development teams on Salesforce best practices, coding standards, design patterns, and AI implementation strategies. ? Design and develop custom Agentforce agents, topics, actions, prompts, conversation flows, and intelligent automation solutions. ? Lead the development of Apex classes, Lightning Web Components (LWC), Flows, integrations, and reusable framework components. ? Review technical designs, code, and configurations to ensure scalability, performance, security, and maintainability. ? Define integration strategies between Agentforce, Salesforce Clouds, Data Cloud, and external enterprise applications. ? Ensure AI governance, security, compliance, and responsible AI practices are incorporated into all Agentforce implementations. ? Manage technical risks, dependencies, and issue resolution while ensuring adherence to project timelines and quality standards. ? Mentor and coach Salesforce developers, conduct code reviews, and support team skill development. ? Participate in sprint planning, estimation, architecture reviews, client workshops, and executive-level technical discussions. ? Support deployment planning, release management, and post-production stabilization activities. --- ### Qualifications: #### Required Skills / Qualifications: ? 7+ years of Salesforce implementation and development experience.



? 2+ years of experience leading Salesforce technical teams and enterprise implementations. ? Experience delivering multiple end-to-end Salesforce projects in a Technical Lead or Senior Developer capacity. ? Salesforce Platform Developer I Certification. ? Hands-on experience with Salesforce Agentforce, Einstein AI, Prompt Builder, Agent Builder, Copilot Actions, and Generative AI capabilities. ? Strong expertise in Apex, Lightning Web Components (LWC), Flows, Visualforce, Triggers, and Salesforce platform architecture. ? Experience designing enterprise-grade integrations using REST APIs, Platform Events, Middleware, and External Services. ? Solid understanding of Salesforce security architecture including Profiles, Roles, Permission Sets, Sharing Rules, and Data Governance. ? Experience with Data Cloud, CRM Analytics, and AI-driven customer engagement solutions. ? Ability to lead technical discussions, perform solution reviews, and provide architectural recommendations. --- ### Preferred: ? Salesforce AI Specialist Certification and/or Agentforce Specialist Certification. ? Salesforce Platform Developer II Certification. ? Salesforce Application Architect and/or System Architect Certification. ? Experience with Salesforce Data Cloud, Einstein GPT, and enterprise AI implementations. ? Experience leading Agile/Scrum delivery teams. ? Knowledge of Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and Omni-Channel solutions. ? Experience with Prompt Engineering, Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and Generative AI best practices. ? Experience with DevOps Center, Git, CI/CD pipelines, Copado, Gearset, or equivalent deployment tools. ? Experience with enterprise integration platforms such as MuleSoft. ? Strong stakeholder management, client-facing communication, and leadership skills. ? Experience defining technical roadmaps, governance frameworks, and Salesforce Center of Excellence (CoE) practices.

📌 Salesforce Agentforce Technical Lead (Pune)
🏢 NTT America
📍 Pune