SUMMARY About the Client: A leading global professional services organization delivering business process, operations, and digital transformation solutions to Fortune 500 enterprises across banking, insurance, healthcare, life sciences, retail, and technology sectors. With a strong global presence, the organization combines domain expertise, automation, analytics, AI, and process excellence to drive operational efficiency, innovation, and exceptional customer experiences while offering employees exposure to international clients and large-scale transformation programs.
Job Title: Order to Cash (OTC)- Collections
Location: Bengaluru
Shift: US shift
Work Mode: Work From Office
Job Summary
We are hiring professionals for Order to Cash (OTC) to manage collections. The role requires solid analytical skills, stakeholder management, and a positive understanding of financial processes.
Key Responsibilities
Generate and validate customer invoices as per contracts/agreements
Manage end-to-end AR process including billing, collections, and cash application
Apply customer payments (checks, wire, ACH) accurately in ERP systems
Perform account reconciliations and resolve discrepancies
Follow up with customers for outstanding invoices and overdue payments
Handle disputes, deductions, and short payments
Maintain aging reports and track collection targets
Ensure timely month-end closing activities (AR reporting, accruals)
Collaborate with internal teams (Sales, Customer Service, Billing)
Ensure compliance with company policies and internal controls
Required Skills & Qualifications
Graduate in Commerce / Finance (B.Com, M.Com, BBA, MBA Finance preferred)
2 6 years of experience in OTC / AR domain
Robust understanding of accounting principles
Experience with ERP systems (SAP / Oracle / NetSuite preferred)
Valuable communication and negotiation skills (for collections)
Strong analytical and problem-solving abilities
Ability to handle multiple stakeholders and meet deadlines
Preferred Skills
Experience in US GAAP / IFRS environment
Exposure to shared services / BPO setup
Solid MS Excel skills (VLOOKUP, Pivot Tables, Aging analysis)
Experience in collections tools / dispute management systems
📌 Hiring Otc Collection Professionals Karnataka (India)
🏢 2COMs
📍 India