Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Microsoft

Management Level

Senior Associate

Job Description & Summary

As a business application consulting generalist, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support.

Responsibilities:
Build and customize ServiceNow HRSD (HR Service Delivery)/WSD (Workplace Service Delivery) workflows, forms, widgets, and portals.
Configure and manage HRSD modules such as Case and Knowledge Management, Employee Service Center, and Lifecycle Events
Build custom applications, workflows, and solutions within the WSD suite, including modules for desk booking, visitor management, and space management.




Develop integrations with other HR systems (e.g., SuccessFactors, Oracle HCM, Workday) using REST/SOAP.
Proficiency in ServiceNow HRSD/WSD and experience with core platform development (JavaScript, Glide APIs, Business Rules, Script Includes, etc.).
Integrations: Implement integrations with other security tools and systems using REST/SOAP APIs and Integration Hub.
ServiceNow HRSD/WSD certifications, such as Certified Implementation Specialist (CIS) or Certified Application Developer (CAD), Certified System Administrator (CSA)

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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