Job Description

Title: ECM Administrator – IBM File Net
Experience: 5+ years
Location: Noida
Skills Required: IBM File Net ECM platform

Notice Period: Immediate joiner or up to 1 month.

We at Coforge are seeking a ECM Administrator to support IT operations in a rapid-paced manufacturing workplace

Key Responsibilities:
Administer, monitor, and maintain the IBM File Net ECM Platform.
Perform installation, configuration, patching, upgrades, and workplace maintenance activities.
Manage users, groups, roles, and access permissions across the File Net environment.
Monitor system health, performance, and repository availability.
Troubleshoot platform, application, and content repository issues.
Handle incidents, service requests, and problem management activities within agreed SLAs.
Coordinate with OEM/vendor support teams for issue resolution and escalation.
Perform backup, recovery, and preventive maintenance activities as per FMS scope.
Ensure adherence to security, compliance, and operational standards.
Prepare technical documentation, operational reports, SOPs, and knowledge articles.

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