Key Responsibilities
Practice & Strategy
Define the CX and Design vision, offerings, and POVs for Travel & Hospitality.
Build industry-specific Experience with regulated or operationally complex settings (airlines, aviation, payments).
Certifications in UX / HCI (CUA, HFI, IxDF, etc.).
📌 Cx Strategist Kochi
🏢 IBS Software
📍 Kochi
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