Role & responsibilities

(Candidates from Freight Forwarding Industry only to apply)
Manage key customer accounts with high shipment volume and GP impact.
Prepare and submit quotations to customers and agent partners within agreed timelines.
Source and negotiate competitive rates with overseas offices and agent partners for strategic customers and RFQs.
Handle ad-hoc enquiries across all freight products by coordinating with pricing teams and following up on quotations.
Resolve operational issues promptly to ensure smooth shipment execution.
Build robust relationships with customers and overseas partners to maintain high service standards.

Preferred candidate profile
Bachelor's Degree or Graduate in Business, Logistics, Supply Chain Management, or a related discipline.
10- 12 years or more of relevant experience in customer service within the freight forwarding or logistics industry.
Proven experience managing key customer accounts and coordinating international freight operations.

📌 Customer Service Manager Haryana
🏢 Dachser
📍 Haryana