Role & responsibilities
Handle inbound customer calls related to travel bookings and inquiries.
Assist customers information.
Resolve customer concerns and provide accurate solutions in a timely manner.
Manage booking modifications, cancellations, and refund requests as per company policies.
Maintain high standards of customer satisfaction and service quality.
Accurately document customer interactions and update records in the system.
Preferred candidate profile
-Graduates
-With minimum 6 months of experience
-Positive Communication Skills
📌 Customer Support Executive Voice Process Uttar Pradesh
🏢 iEnergizer
📍 Uttar Pradesh
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