Role & responsibilities
Ribbon SBC 7K
PSX & RAMP
Cisco CUCM
Avaya
SecureLogix

Professional Competencies (Must Haves)
Excellent customer service skills including reporting, organization, written and oral communication and task prioritization.
Experience in program communication and program management
Communication skills a must, PowerPoint, Visio, structured program updates
Must be highly motivated and a self-directed individual.
5+ Years telecommunications experience.
Strong knowledge of session border controllers; Sonus/Ribbon GSX/7k Session Border Controller and SIP/TDM Trunking.
Knowledge of SIP, RTP/RTCP, ISDN, H.323, H248, MGCP, and codecs are required.
Experience with QoS configurations, jitter, diagnosing and tuning QoS and performing bandwidth analysis.
Knowledge of LAN/WAN communications, switches and routers.




Extensive PBX/ACD experience, working knowledge of CTI, IVR, call flows, vectors, and adjunct routing, system architecture, design principles and implementation
Experience with configuration and support experience in a complex multi-layered network workplace.
Participate in cross-functional teams and ability to work effectively in a geographically dispersed team.
Experience working under tight deadlines and high-pressure workplace.
Excellent troubleshooting and analytical skills.
Capable of quickly learning current technologies and procedures, as well as being willing to train others in procedures mastered as part of implementations.

📌 Senior Telecom Voice Engineer Telangana
🏢 People Prime Worldwide
📍 Telangana