Movate, formerly called CSS CORP, is a current age services company that harnesses the power of digital technologies to reimagine customer engagements. We enable businesses to anticipate and face disruptions effectively through our digital, technology and support services. We are a global customer experience and technology consulting services provider and a digital transformation partner of choice for its clients, which include the worlds top innovators across industries, from mid-market players to large enterprises. We have a diverse team of over 11,500 customer-centric thinkers, collaborators, and co-creators across 20 global locations.
Job Title - Project Manager
Skill Set- POI, Navigation, Mapping, GIS
Location- Hyderabad
Shifts- Rotational Shifts, Rotational Week off
Budget- 14 LPA (including 15% Variable Pay)
-2 Way Cab Facility
Roles and responsibilities:
Leadership skills to lead large team towards meeting project goals
Provide recommendations for improvement of the mapping process
Oversee hiring,
training, mentoring, and reviewing performance
Coordinate with various functional managers for smooth execution of the project Drive service delivery performance
Escalation Management
Risk Management
Stakeholder interaction
SLA Management
People and Process management
Deep understanding of project management systems and tools such as workflow management system
Support Sr. Management with timely inputs on project progress and team performance
Quality metrics review, maintenance, and management
Client coordination resolving technical queries from the team for any escalations/resolutions
Staffing, Training Need Identification & Training Effectiveness
Project planning and delivery management
Manage Team managers, Team Leads and troubleshoot issues
Periodic status review meeting
Manage and monitor performance
Adapt to change management