About TSM:

Chennai's oldest used car dealership, established in 1935. Three generations of family ownership. We buy and sell pre-owned cars and arrange financing through 8+ bank tie-ups.

The Role:

You'll be the first point of contact for every inbound lead qualifying them before they reach our sales team. Your job is to assess the car, the seller's intent, and the urgency, then hand off only the leads worth pursuing. Done right, this role directly improves our acquisition rate.

What You'll Do:
Call all inbound leads promptly speed matters, especially IVR and WhatsApp
Qualify on key parameters: make, model, year, KMS driven, location, price expectation, urgency
Capture everything accurately in the CRM — no gaps, no placeholder entries
Flag priority leads (sub-40k km, Chennai-based) to sales in real time
Follow up on missed connects — minimum 3 attempts before marking uncontacted




Filter out junk and duplicate leads before they consume sales bandwidth
Hand off warm leads with a brief context summary to the assigned salesperson

What We're Looking For:
Fluent Tamil and English — you'll switch between them mid-call without hesitation
Hindi or Telugu is a robust added advantage
1+ year telecalling experience — automotive, real estate, or financial services preferred
Transparent, confident phone presence with solid listening and objection-handling skills
Disciplined CRM hygiene — every call logged, every detail captured
Familiarity with the used car market is a plus

Working Hours:

Monday to Saturday, 9:30 AM – 6:30 PM | Royapettah office

Fixed salary + performance incentive linked to qualified lead conversion rate

Work Location: In person

📌 Lead Qualifier Telecalling Business Development Role Tamil Nadu (India)
🏢 TS Mahalingam Financial Services
📍 India