Role & responsibilities
Assist students with inquiries related to admissions, courses, and the enrollment process.
Build and maintain robust relationships with prospective and existing students.
Follow up with leads and provide end-to-end support throughout the admission journey.
Resolve student queries professionally via calls, WhatsApp, email, and other communication channels.
Coordinate with internal teams to ensure a seamless student experience.
Maintain accurate records of student interactions in the CRM.
Preferred candidate profile
Bachelor's degree in any discipline.
Excellent communication and interpersonal skills.
Customer-centric approach with strong problem-solving abilities.
Basic computer knowledge and CRM proficiency are an advantage.
Freshers with excellent communication skills or candidates with 6 months2 years of customer relationship/customer support experience are welcome.
Perks & Benefits
Competitive salary + Attractive incentives
5 Days Working (Sunday & Monday Fixed Off)
Cell Phone Reimbursement
Career Growth Opportunities
Cooperative and Positive Work Setting