Key Responsibilities
Business Development & Sales
Achieve monthly Login and Disbursement targets assigned by the company.
Generate current business through direct sales, Channel Partners (CPs), referrals, and self-sourcing.
Focus on secured lending products including Loan Against Property (LAP), Home Loans, Construction Loans, Working Capital Loans, Business Loans, and Balance Transfer.
Maintain a healthy sales pipeline to ensure consistent business achievement.
Channel Partner Development
Identify, empanel, and activate recent Channel Partners (Builders, DSAs, Property Consultants, Chartered Accountants, Architects, Financial Consultants, etc.).
Empanel a minimum of 2 recent Channel Partners every month.
Build long-term relationships with active CPs.
Conduct regular CP visits and engagement activities.
Ensure continuous business generation from existing CPs.
Customer Acquisition & Relationship Management
Meet prospective customers through field visits and scheduled appointments.
Understand customer financial requirements and recommend suitable loan solutions.
Maintain regular follow-up until loan disbursement.
Product Mix Management
Maintain a minimum 70% Loan Against Property (LAP) contribution in monthly business.




Promote all company loan products based on customer requirements.
Maximize profitability through the recommended product mix.
RRP (Referral & Repeat Business Program)
Generate repeat business from existing customers.
Drive referral business through satisfied customers and Channel Partners.
Achieve RRP activation equivalent to 20% of monthly book size.
Maintain regular engagement with past customers.
Documentation & Process Compliance
Collect complete customer documentation before login.
Ensure document accuracy and completeness.
Coordinate with Credit and Operations for smooth processing.
Comply with all company SOPs and lending guidelines.
Ensure customer confidentiality and regulatory compliance.
CRM & Sales Discipline
Update every customer interaction in CRM.
Record meeting outcomes and follow-up actions.
Maintain accurate customer data.
Track lead status until closure.
Submit daily activity updates and maintain CRM hygiene.
Cross-Functional Coordination
Coordinate with ASM, VRM, Credit, Operations, and Marketing teams.
Resolve customer queries promptly.
Facilitate faster approvals and disbursements.
Escalate issues affecting customer experience or business timelines.

📌 Relationship Manager Tamil Nadu
🏢 INCETTO BUSINESS SOLUTIONS
📍 Tamil Nadu