Serve as the primary point of contact for assigned customers and maintain robust, long-term relationships.
Conduct regular customer meetings, calls, and field visits to understand business requirements and identify growth prospects.
Promote the company's products, services, special offers, and business solutions to existing and prospective customers.
Identify and develop current business opportunities to achieve customer acquisition, onboarding, and revenue targets
Coordinate customer activities, schedules, training sessions, and participation in company programs and initiatives
Drive customer engagement through marketing campaigns, promotional activities, and business development programs
Maintain accurate records of customer interactions, opportunities,
follow-ups, and reports using CRM tools and business systems.
Work closely with internal teams to ensure a seamless customer experience and timely resolution of issues.
Track market trends, competitor activities, and customer feedback to support business strategy and growth.
Ensure achievement of assigned business objectives and performance metrics.
Skills:
Relationship Management
Vendor Management
Market Research
Strong Coordination & Execution Skills
Analytical and Reporting Ability