Job Responsibilities:
Handle inbound and outbound customer calls in Hindi.
Resolve customer queries and provide accurate information.
Maintain a qualified and courteous approach while interacting with customers.
Record customer interactions and update the CRM system.
Escalate complex issues to the concerned team when required.
Ensure customer satisfaction by providing timely resolutions.
Meet quality and productivity targets.

Eligibility Criteria:
Minimum qualification: Any Graduate.
Excellent Hindi communication skills are mandatory.
Basic English communication is preferred.
Basic computer knowledge and typing skills.
Robust customer service and problem-solving skills.
Ability to work in rotational shifts (if applicable).
Freshers are welcome to apply.

Preferred Skills:
Valuable listening and communication skills.
Positive attitude and willingness to learn.
Ability to handle customer concerns calmly and professionally.
Team player with a customer-focused approach.

📌 Customer Support Hindi Tamil Nadu
🏢 SummitWorks Technologies
📍 Tamil Nadu