The Service Technician is responsible for installing, maintaining, troubleshooting, and repairing coffee machines and related equipment at Caf Coffee Day outlets. The role ensures minimal equipment downtime, timely service support, and adherence to company quality and safety standards.
Key Responsibilities
Perform preventive maintenance as per the scheduled maintenance plan.
Diagnose and repair electrical, mechanical, and electronic faults in coffee machines.
Respond promptly to service calls and minimize equipment downtime.
Replace defective parts using approved spare parts and tools.
Maintain service records, maintenance logs, and daily activity reports.
Coordinate with outlet staff to ensure smooth equipment operation.
Ensure compliance with safety procedures and company service standards.
Maintain inventory of spare parts, tools, and consumables.
Escalate complex technical issues to senior technicians or the service manager when required.
Required Skills
Solid troubleshooting and fault-finding skills.
Basic knowledge of electrical wiring, motors, pumps, and control circuits.
Understanding of preventive and corrective maintenance practices.
Ability to read technical manuals and wiring diagrams.
Positive communication and customer service skills.
Ability to work independently and manage multiple service calls.
📌 Service Technician Tamil Nadu
🏢 Genius Consultants
📍 Tamil Nadu
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