Skill required: Language Translation - Customer Service

Designation: Customer Service Associate

Qualifications:BCom

Years of Experience:1 to 3 years

Language - Ability:French - Expert

What would you do?
OTC collections in French NA Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships.

What are we looking for?
Ability to establish robust client relationship
Ability to manage multiple stakeholders
Ability to meet deadlines
Ability to perform under pressure
Negotiation skills
Accounts Receivable (AR)

Roles and Responsibilities:




In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
Your expected interactions are within your own team and direct supervisor
You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on current assignments
The decisions that you make would impact your own work
You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
Please note that this role may require you to work in rotational shifts

Qualification BCom

📌 Customer Service Associate Voice Tamil Nadu
🏢 Accenture
📍 Tamil Nadu