Roles and Responsibility
Handle inbound and outbound customer calls professionally and courteously.
Provide timely and accurate information about products or services.
Resolve customer complaints and issues efficiently.
Collaborate with internal teams to improve overall customer experience.
Maintain high levels of product knowledge and stay updated on new developments.
Meet or exceed performance targets, including quality metrics and sales goals.

Job Requirements
Excellent communication and interpersonal skills are essential.
Ability to work in a quick-paced workplace and handle multiple interactions simultaneously.
Strong problem-solving and analytical skills are needed for resolving complex customer issues.
Proficiency in using computer systems and software applications is required.
Ability to adapt to changing situations and priorities effectively.
Robust attention to detail and organizational skills for managing tasks and projects.

📌 Voice Support Executive West Bengal
🏢 TP
📍 West Bengal