Responsibilities:
Managing and coordinating Operational Activities of the Region
Drive Regional team to achieve assigned regional targets
Review & expand assessment compatible Nodes Infrastructure in the Region
Build robust relationship with partners
Review and ensure Policy Compliance
Manage cost
Presentation/Meetings with the Clients/Partners
Reviewing and reporting on daily/weekly/monthly Performance
Reviewing measures to achieve performance targets
Attending conferences, events, and meetings as per the schedule
Resolve operational and other technical issues in the Region
Maintain communication with Delivery, Sales and Admin teams on regular basis
Lead the planning and delivery of effective,
productive, and sustainable operations across the Region
Ensure that delivery is in line with budgets and key performance indicators
Monitor, coach, support, motivate and develop team members
Manage risk for all the services in the region on an on-going basis, giving early insight into any issues. Ensure that all service delivery is within and compliant with relevant regulatory frameworks and contract requirements.
Exposure in handling external agencies (with legal help). He should lead from the front.
Exposure in crowd management.
Understanding Local Area Networking will be an added advantage.