31 Jul
|
Delhivery
|
India
Role & responsibilities:
Act as the primary point of contact for clients, providing proactive support and timely responses to inquiries.
Develop robust, long-term relationships by understanding client goals and aligning them with our products/services.
Monitor client satisfaction through feedback, surveys, and engagement metrics; identify areas for improvement.
Coordinate with internal teams to resolve client issues and ensure smooth service delivery.
Assist in onboarding recent clients, ensuring a smooth and engaging start to the client journey.
📌 Associate Client Experience Ahmedabad (India)
🏢 Delhivery
📍 India