Respond to developers technical support requests and feature-related questions via our ticketing system and Developer Forum.
Contributing to the definition and evolution of Workday Extend methodologies, standards and best practices for support and product delivery.
Identifying developer needs and cultivate a relationship with the developer to create a compelling experience for Workday Extend platform.
Manage technical and product issues and escalations, delivering the highest level of developer satisfaction.
Write sample code, technical articles, and reference applications on some of the basic to intermediate level uses cases using our SDKs and platform.
Participate in Developer Forum to support the growth of self-help within the Workday Developer Community.
Have fun

Basic Qualifications




3 to 5 years of Programming experience in one or more of the following: REST/JSON, XML, Java, JavaScript, Node.js, React, Ruby, and Python.
3 to 5 years of experience providing technical support for enterprise software applications
Experience in debugging code issue utilizing stack traces

Other Qualifications
Understanding of OAuth flows
Excellent verbal, written and interpersonal communication skills
Empathy for developers and their development/learning process
Demonstrated creative problem-solving approach and robust analytical skills
Must be ready to work in rotation shifts (8:00 am IST - 5:00 pm IST and 11:00 am IST - 8:00 pm IST)

📌 Technical Support Engineer Pune (India)
🏢 Workday
📍 India