Description
We are looking for a dedicated Technical Support qualified to join our team in India. This role is ideal for freshers/entry-level candidates who are eager to start their careers in tech support and provide exceptional service to our customers.
Responsibilities
Provide technical support and troubleshooting assistance to customers via phone, email, or chat.
Diagnose and resolve hardware and software issues in a timely manner.
Document customer interactions and solutions in the support ticketing system.
Collaborate with other team members to improve support processes and customer satisfaction.
Educate customers on product features and best practices.

Skills and Qualifications
Solid understanding of computer systems, mobile devices, and other tech products.
Basic knowledge of networking concepts and troubleshooting techniques.
Excellent verbal and written communication skills.
Ability to work independently and as part of a team.
Problem-solving skills and attention to detail.
Familiarity with ticketing systems and remote support tools.
Customer service orientation with a focus on customer satisfaction.
For job assistance connect
VIshalkumar -

📌 Technical Support Bengaluru (India)
🏢 One Degree North Human Resource
📍 India