Project Role Description : Act as software detectives, provide a energetic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Oracle Database Administration (DBA)
Positive to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Oracle DB Configuration & Administrator, a typical day involves Providing L1/L2 operational support for Oracle DB databases used by enterprise applications. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring the smooth operation of critical applications. The position demands continuous collaboration with different teams to maintain system stability and support business continuity through timely and effective problem resolution.
Roles & Responsibilities:
Act as the primary point of contact for database related incidents, service requests, and user issues.
Troubleshoot and resolve Oracle DB issues related to availability, connectivity, performance, capacity, and data access within defined SLAs.
Participate in on call and shift based support rotations as part of the infrastructure operations model.
Coordinate with application, infrastructure, cloud, and network teams during major incidents and outages
Identify performance issues such as slow queries, index inefficiencies, or resource constraints and take corrective actions.
Proactively detect potential issues and raise risks before they impact users or applications.
Monitor Oracle DB instances using enterprise monitoring and alerting tools.
Support Oracle DB patching, version upgrades, and maintenance activities as per infrastructure standards.
Follow ITIL aligned processes for incident, change, and problem management.
Participate in root cause analysis (RCA) for recurring Oracle DB incidents.
Implement preventive actions to reduce repeat operational i
📌 Application Support Engineer Mumbai
🏢 Accenture in India
📍 Mumbai
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.