Managing administration troubleshooting of Active Directory and O365
Knowledge on Microsoft Entra connect for on-premises identity synchronization with Azure AD
and SSO.
Worked on requirements gathering and SOW creation
PowerShell scripting skills for various Office 365 admin tasks and reporting.
eDiscovery to advance mailbox search.
on-premises Exchange server hybrid with Office 365.
Worked on antispam and mail flow.
Advanced knowledge on Autodiscover, SPF, DKIM, public DNS management.
Online, Teams and host of other products provided by Microsoft.
Monitor the service health and performance of Office 365 and all its products and take proactive measures to prevent or mitigate issues.
Configure and manage security settings and compliance features to protect data and ensure regulatory compliance.
Stay updated on recent features and capabilities, and plan and execute upgrades and migrations as needed.
Collaborate with other IT teams to troubleshoot and resolve technical issues.
Write and maintain documentation for procedures, processes, and configurations.