31 Jul
|
Blitz
|
Bengaluru
BlitzNow enables Same-Day Delivery for eCommerce brands and enterprises, helping them deliver the best on-time experiences to their customers. We simplify scalability and unlock growth for current-age eCommerce brands by making Same-Day delivery more convenient, reliable, and affordable. Brands like Decathlon, Adidas, Healthkart, Giva, and GOAT have seen 30–40% increases in website conversions and 2x improvement in customer retention by partnering with BlitzNow. We are a fast-growing, execution-first team obsessed with delivery excellence.
About The Role
As a Key Account Manager at BlitzNow, you will be the primary growth partner for our enterprise clients. You will own the relationship, the revenue, and the delivery experience for a portfolio of eCommerce brands – ensuring they scale and succeed with BlitzNow month on month. This is a high-ownership, client facing role at the intersection of data, relationships, and operations. If you love building deep client partnerships, are energised by revenue targets, and thrive in a fast-paced startup workplace – this role is for you.
Key Responsibilities:-
Account Management & Retention
Own end-to-end management of enterprise accounts after Sales handover
Build and maintain strong relationships with key stakeholders at each client
Monitor delivery SLAs and On-Time Delivery performance, aligning internal stakeholders to keep clients
on track
Be the single point of contact for escalations and resolution across your portfolio
Revenue Growth
Drive consistent Month-on-Month revenue expansion across your account portfolio
Identify and execute upselling and cross-selling prospects within existing accounts
Pitch expansion of services to new cities, categories, or fulfilment models
Proactively manage churn risk and take ownership of account retention
Client Engagement
Conduct regular face-to-face meetings with client stakeholders across supply chain, eCommerce, and
leadership
Run structured business reviews presenting deli
📌 Key Account Manager Bengaluru
🏢 Blitz
📍 Bengaluru