Job description
We are seeking a highly skilled and IATA-certified Senior Associate for our Travel Desk. The ideal candidate will be responsible for managing travel arrangements for employees, including booking flights, accommodation, ground transportation, and other travel-related services. The Senior Associate will ensure compliance with company policies while providing productive and timely support for all travel-related requests.
Role & responsibilities
Travel Arrangements: Manage end-to-end travel arrangements for employees, including flight bookings, hotel reservations, transportation, and visa assistance as needed.
Vendor Management: Liaise with airlines, hotels, and travel agencies to ensure the best travel deals and services for company employees.
IATA Certification Utilization: Use your IATA certification to navigate booking systems and ensure compliance with travel industry standards.
Cost Control: Ensure cost-effective travel options are selected while adhering to company travel policies and budgets.
Policy Adherence:



Ensure that all travel arrangements are in compliance with company travel policies and guidelines.
Travel Support: Provide assistance and guidance for employees regarding travel-related inquiries, itineraries, and changes in travel plans.
Travel Documentation: Ensure all travel documents such as flight tickets, hotel bookings, and itineraries are properly documented and shared with the employees.
Reporting: Prepare travel-related reports, including expenses, bookings, and vendor performance, for management review.
Issue Resolution: Address and resolve any issues that arise during the travel process, including changes in itineraries, cancellations, or booking errors.
Customer Service: Provide exceptional customer service to employees, ensuring a smooth and hassle-free travel experience.

Preferred candidate profile
Qualifications:
Education: Bachelors degree in Hospitality, Travel, Tourism, or a related field.
Certific

📌 Travel Desk Gurugram
🏢 Omnicorm Media Group
📍 Gurugram