We are seeking a Customer Service Executive to manage client relationships, resolve issues, and ensure customer satisfaction. The role involves handling inquiries and complaints, conducting follow-ups, gathering feedback, and working with cross-functional teams to improve overall customer experience and drive retention.
Key Responsibilities
Address and resolve customer inquiries, issues, and complaints promptly.
Conduct follow-ups to ensure customer satisfaction.
Collect customer feedback and share insights with relevant teams.
Collaborate with internal teams to enhance service quality and customer experience.
Build and maintain long-term customer relationships to drive retention.
Skills
Customer Service, Relationship Management, Complaint Resolution, Feedback Collection, Customer Retention, Communication Skills, Problem Solving, Collaboration
📌 Customer Relationship Executive Delhi
🏢 CAREER SOLUTIONS
📍 Delhi
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.