Job Summary:

Technical specialist and regular customer support contact to diagnose and
complete less complex repairs to Cummins products at a single customer’s site.

Key Responsibilities:

Engages customers in a courteous and skilled manner. Anticipates and
ensures prompt and productive attention to customer needs Applies the use of
specialized tools and follows documented procedures and policies to diagnose and
complete less complex repairs, including identifying and preparing required
parts and tools Coaches on preventative maintenance activities and basic repairs
completed by customer employees Escalates unresolved issues to more experienced
On Site Technicians and/or Supervisor Completes required documentation, such as
service worksheets, timesheets, warranty claims, quality documents via
handwritten forms or business system input screens.



Completes training in line
with skill and business requirements Maintains work area and tools for
cleanliness and proper operation Ensure adherence to all relevant Health Safety
& Environmental policies, procedures and legislation and reports any issues /
incidents to site management and to their supervisor
Cummins is an equal opportunity employer. Our policy is to provide equal
employment prospects to all qualified persons without regard to race, sex,
color, disability, national origin, age, religion, union affiliation, sexual
orientation, veteran status, citizenship, gender identity, or other status
protected by law.

📌 On Site Service Technician Pune
🏢 Cummins
📍 Pune