Job Description

Job Title - Analyst / Senior Analyst – Identity Verification & Investigation Operation
s Location - Noid
a Shift - Non-standard - US and U

K
Function - Human Resources Operations / Background Verification (BGV) / Employee Screening/ O
2ORole Purpose - To manage end-to-end identity verification operations by coordinating candidate-facing activities, verification workflows, investigation processes, vendor interactions, exception management, and audit compliance. The role serves as a critical link between candidates, verification vendors, HR teams, and internal stakeholders to ensure timely, accurate, and compliant identity verification outcom
esKey Responsibilities
-Frontline Operations (Candidate Verification Suppor
t)Verification Initiati
onGenerate biometric identity verification requests for candidat
esCapture and validate candidate demographic information including name, email address, mobile number, employee ID, and role detai
lsEnsure data accuracy prior to initiating verification workflo
wsCandidate Communicati




onSend biometric verification links through approved communication channe
lsProvide support and guidance to candidates regarding verification completion requiremen
tsAddress candidate queries related to verification process
esVerification Tracking & Monitori
ngMonitor verification link delivery status and completion rate
s.Track pending, incomplete, and expired verification request
s.Follow up with candidates to ensure timely completio
n.Link & Workflow Manageme
ntManage expired, failed, or unused verification link
s.Regenerate and resend verification requests when necessar
y.Maintain candidate verification records and status update
s.Stakeholder Coordinati
onCoordinate with HR, recruiters, onboarding teams, and candidate
s.Escalate unresolved issues impacting onboarding timeline
s.Provide periodic status reports on verification progres
s.Investigation Operations (Verification & Adjudicatio
n)Verification Revi
ewReview verification res

📌 Human Resources Analyst Noida
🏢 HCLTech
📍 Noida