Key Responsibilities :
Handle customer retention calls, ensuring customer satisfaction and addressing concerns.
Engage with Australian customers, providing excellent service and support.
Manage inbound and outbound calls as per the customer retention process.
Ensure high-quality voice communication and service delivery.
Collaborate with the customer success team to achieve retention goals.
Maintain records of customer interactions and update information in CRM.
Follow up with customers and ensure their queries are resolved efficiently.
📌 Bpo Sales Executive Gurugram (India)
🏢 CAREER SOLUTIONS
📍 India
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