POSITION SUMMARY

Read and analyze banquet event order in order to gather guest information,
determine proper set up, timeline, specific guest needs, buffets, action
stations, etc. Set up banquet area/room, ensuring cleanliness and proper set up.
Monitor and maintain cleanliness, sanitation, and organization of assigned
station and service areas. Inspect storage areas for organization, use of First
In First Out (FIFO), and cleanliness and rectify any deficiencies. Communicate
with guests and other employees to confirm guest needs are met. Monitor staff to
confirm team is working together. Direct final breakdown and clean-up of
function rooms. Clean and mop all areas in assigned departments (e.g., sink
area, shelves and counters in dish room, tops of chemical bottles, back aisles
and storage areas). Set tables according to type of event and service standards,
including types of linens, glassware, plate/chinaware, and silver/flatware,
ensuring all supplies meet quality standards. Communicate food needs clearly to
the kitchen and in a timely manner.



Respond and try to fulfill any special
banquet event arrangements requested by the guest.

Assist management in hiring, training, scheduling, evaluating, counseling,
disciplining, and motivating and coaching employees; and serve as a role model.
Follow all company and safety and security policies and procedures; report
accidents, injuries, and unsafe work conditions to manager; and complete safety
training and certifications. Ensure uniform and personal appearance clean and
qualified, maintain confidentiality of proprietary information, and protect
company assets. Welcome and acknowledge all guests according to company
standards, anticipate and address guests’ service needs, assist individuals with
disabilities, and thank guests with genuine appreciation. Speak with others
using transparent and skilled language. Develop and maintain positive working
relationships with others, support team to reach common goals, and listen

📌 Kst Executive Mumbai
🏢 Marriott
📍 Mumbai