Responsible for overall supervision planning controlling and coordination of all activities of the assigned outlet.
Establish and maintain seamless co-ordination & co-operation with all departments of hotel to ensure maximum cooperation productivity and guest service.
Monitor and supervise service flow in the assigned outlet.
Any matter which may effect the interests of hotel should be brought to the attention of the Management.
Assist the F&B; Manager to plan & execute the operations of the assigned outlet.
Ensure that the company and statutory hygiene standards are maintained in all areas of the assigned outlet.
Ensure that the team has been trained for all safety provisions.
Motivate and develop the team to ensure smooth functioning of the outlet and promote teamwork.
Achieve guest satisfaction and organizational profitability through effective utilization of all resources.
Prepare and work on the annual budget for the assigned outlet and ensure to give proper monthly follow up to the F&B; Manager
Ensure that profit margins are maintained; agreed costs are not exceeded through effective control systems and menu costing.
Assist the F&B; Manager in sales promotion by organizing events and food festivals for the assigned outlet.
Ensure to maintain high standards of quality control hygiene and health and safety in all areas of the assigned outlet.
Supervise and control the assigned outlet within agreed budgetary limits and parameters of the law.
Ensure and maintain high standards of service delivery safety security discipline and compliance with the organizations policy.
Ensure that the team adheres to the companys uniform and hygiene standards.
Ensure that quality is maintained in all aspects of the work and as per the standards.
Ensure to continuously delight the customers by offering trend setting and innovative products and services.
Handle additional responsibilities as and when delegated by Management.
Additional Information :
Employee advantage card offering discounted rates at Accor hotels worldwide.
Develop your talent through Accors learning programs.
Opportunity to grow within your property and across the world!
Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental Social and Governance (ESG) activities.