At U.S. Bancorp India, we're on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. **Job Description** + Performs inline QC reviews within the mortgage servicing Cash function. Validates processor work against established procedures, identifies and classifies defects, and documents decisions with clear rationale. Maintains consistent output in a high volume, process driven workplace + Responsibilities include evaluating rebuttals, communicating outcomes, and escalating ambiguous or high-risk items. Top performers may be selected for advanced process responsibilities **Key Responsibilities** - Conduct QC reviews across mortgage Cash processes - Validate work against procedures and quality standards - Classify defects (pass/fail)
per defined criteria - Document findings and decision rationale clearly - Review and resolve rebuttals - Maintain productivity and accuracy in a high-volume workflow - Communicate via Microsoft Teams with peers and leadership - Escalate risks, exceptions, and unclear scenarios - Apply procedures consistently with independent judgment **Basic Qualifications** - Bachelor's degree, or equivalent work experience - Typically Two to Three years of relevant experience?in Operational Activities - Strong Proficiency in Microsoft Office tools including MS Excel, MS Word, Outlook and MS Teams **Work Mode:** 5 Days in Office **Shift Timing:** 7:30 PM to 4:30 AM **Location** : Chennai If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) . **Posting may be closed earlier due to high volume of applicants.** This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.
📌 Mortgage Payment Processor (Chennai)
🏢 U.S. Bank
📍 Chennai
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