Duties and Responsibilities:
Office based role responsible for calling, follow up with clients & receiving & allocating payments
Handling customer receipts, payment follow-ups, and account reconciliation
Advise customers of necessary actions and strategies for debt repayment
Provide Customer Service Regarding collection issues, process customer refunds, process and review account adjustments.
Responsible for monitoring and maintaining assigned accounts - customer calls, accounts adjustments, small balance write off, customers reconciliations and processing credit memos.
Receive and Verify Invoices and requisitions for Services
Prepares daily bank deposit
Sending Reminders as per Service Charges Collection Policy
Recommended Actions to be taken for the defaulters as per Service Charges Collection Policy to OA Manager/Building Manager
Calling owners for Payment of Service Charges as per Collection Policy
Using Mollak Software for collection and communication to the unit owner
Making NOC for transfer of Sale for all units/buildings
Work Location: In Pune
Salary Range: Rs. 28,000 to Rs. 32,000
Pay: ₹28,000.00 - ₹32,000.00 per month
Work Location: In person
📌 Collection Executive Pune
🏢 Reliance Facilities Management
📍 Pune
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