Key Responsibilities:
Make outbound calls to potential customers to promote loan products and services.
Provide detailed information about various loan options, including terms, rates, and eligibility requirements.
Assess customer needs and recommend suitable loan products.
Answer customer queries and address any concerns effectively and professionally.
Maintain accurate records of calls and customer interactions in the CRM system.
Collaborate with the sales and underwriting teams to ensure smooth processing of loans.
Stay updated on industry trends and competitor products.