Job description
Provide comprehensive counseling to students regarding Admissions and Test Prep products by any of the customer-preferred means -in-center, online, etc.
Responsible for complete sales funnel management & and ensuring updating of enquiries, solving the student queries, follow-up with students, and enrolments/ handling registrations.
Ensure the perks and advantages of enrolment are shared with students to encourage conversions.
Ensure a high rate of conversion of all leads
telephonic, forwarded, and referrals to be successful in achieving the performance goals.
Gather & collate accurate client information on prescribed inquiry forms from walk-ins and timely updates on the portal.
Maintain inventory of students’ kits and ensured timely issuance as per process.
Coordinate with respective teams for products/services and seek support for second-level counseling whenever required.
Be responsibly proactive in up-selling and cross-selling relevant products.
Support Centre Manager in grievance management.




Ensure productive & appropriate communication with students related to batch details, timelines, and updates.
Be proactive in self-development initiatives by participating in training and certifications.
Owning the entire lifecycle of each student at each stage, maintaining a database, and having the ability to extract reports.
Work closely with cross-functional teams such as research, advising, editing, IT, and Finance and ensure IT-related process compliances.
Monitoring and follow-up on the creation of schedules & other mandatory operational tasks at all locations as per TAT.

Salary: ₹300,000.00 - ₹600,000.00 per year

Advantages:
Health insurance
Provident Fund

Schedule:
Day shift

Supplemental pay types:
Performance bonus

Application Question(s):
This role requires you to work on weekends you will be getting off on weekdays per week would you be okay with it?
How many years of experience do you have in Ed tech

📌 Admission Counselor Tambaram
🏢 Manya Education
📍 Tambaram