Key Responsibilities:
Manage inbound and outbound calls to assist US-based clients with travel bookings.
Handle flight reservations, hotel bookings, car rentals, and travel insurance.
Use Amadeus for ticketing, cancellations, and reissuance.
Ensure compliance with airline policies and US travel regulations.
Coordinate with suppliers and vendors for smooth travel arrangements.
Handle urgent requests and resolve travel issues efficiently.
Requirements:
Minimum 6 months of experience in US travel process.
Hands-on experience with Amadeus (mandatory).
Solid understanding of hotels, car rentals, and air ticketing.
Excellent English communication skills (verbal and written).
Experience handling inbound and outbound customer calls.
Willingness to work in night shifts (US time zone).
Immediate joining preferred.
Pay: ₹18,000.00 - ₹50,000.00 per month
Advantages:
Paid time off
Schedule:
Monday to Friday
Night shift
Rotational shift
Supplemental Pay:
Commission pay
Ability to commute/relocate:
Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)